Privacy Policy
Effective Date: October 31, 2026
At Bag Butler ("we," "our," or "us"), a brand operated by Garden Helpers, we respect your privacy and are committed to protecting it. This Privacy Policy outlines how we handle information strictly within the context of customer support, marketplace order assistance, and troubleshooting for our product via the Bag Butler – Call Feature for Amazon customers.
We do not maintain marketing mailing lists, send promotional emails, or track user data for advertising purposes.
1. The Only Information We Collect
We only collect the minimal information necessary to process and resolve product issues. This is limited to:

Contact Information: Your name, phone number, and email address, provided voluntarily when you contact our customer support team to report or resolve an issue.
Support & Communication Data: Details regarding the product issue you are experiencing, call logs (date, time, and duration of the call), and any communication history required to track your support ticket to completion.2. How We Use Your Information
Any information collected is used exclusively to:

Troubleshoot, address, and resolve the specific product issue you reported.
Follow up with you regarding the status of your open support request.
Ensure the technical functionality and quality of our customer service Call Feature.

3. Data Sharing and Protection

No Marketing or Selling: We do not sell, rent, lease, or share your information with third parties for marketing or commercial purposes.
Service Providers: Your data is only handled by the necessary communication tools and support infrastructure required to process your phone call or support ticket.
Data Security: We implement standard security measures to protect the minimal support information we hold against unauthorized access or disclosure.4. Data Retention
We only retain support records for as long as necessary to ensure your product issue has been successfully resolved and to comply with standard marketplace compliance requirements across the United States.
5. Contact Us
If you have any questions about this customer-service-focused Privacy Policy, please contact us via our digital support channels:

Brand: Bag Butler c/o Garden Helpers
Email: help@bagbutler.com
Phone: 963-588-7689  Text: 936-499-9867